Hiya, I'm Emily, and as you may be able to tell from the thread title, I'm quite new to this role. I started as Senior Technician at a college in January of this year after many years working in industry. I absolutely love my job now! My background is mostly biology (degrees in Biomed and Molecular), and I was previously a Laboratory Manager in the microbiology sector. My biggest concerns are Chemistry (chemicals are scary, and it has been 15 years since I did chemistry A level!) and radioactivity. I'm looking forward to getting advice on serious intellectual matters, like "can I get set plaster of Paris out of a glass beaker?" and "what should I do with a sealed bottle of unidentified chemical?" and "I think one of the teachers is going to have a total melt-down, what should I do?" I will also be interested to see how others of you handle management when they're being... obtuse.